How can I cancel an order ?
You’ll have the option to cancel your order directly from your confirmation email within 1 hour. Scroll down to find the “Changed Your Mind?” section. If it’s been longer than 60 minutes, email contact@bsideyou.com and we’ll help find an alternative solution.
I accidentally canceled my order, can I resume it ?
If you’ve canceled your order on site and want to receive your order after all, the best way to do so is by placing a new order at checkout. Email contact@bsideyou.com if you have any questions — we’re here to help.
I canceled my order, but I’m not sure it went through. Can you confirm it has been canceled ?
If you’ve canceled your order using the link in your order confirmation email, you’ll receive another email once the order has successfully been canceled. If you haven’t received a cancellation confirmation email, let us know at contact@bsideyou.com (and include your original #GLO order number) and we’ll take a look!
I don’t see the option to self-cancel ! How can I cancel my order ?
If you’ve placed an order contains a gift card, please email contact@bsideyou.com as soon as possible (including your # order number and cancel/change request) and we can help.